Q1: What is your terms of packing?
A1: Generally, we pack our goods in neutral white boxes and brown cartons,if separate foam cartons. If you have legally registered patent,we can pack the goods in your branded boxes after getting your authorization letters.(Supports customized packaging.)
Q2: What is your terms of payment?
A2: For order less than USD3000, 100% T/T in advance. For order more than 3000USD, 30% T/T in advance, the 70% balance should be paid before shipment. (The buyer should be responsible for all the bank charge). We'll show you the photos of the products and packa-ges before you pay the balance.we accept paypal, TT, Western Union.
Q3: What is your terms of delivery?
A3:EXW,FOB, CIF, CFR
Q4: How about your delivery time?
A4:he specifc delivery time dependson the items and the quantity of your order.Bulk goods take25 to 50 days, while samples take 7 to 15 days.(urgent orders are supported).
Q5: Can you produce according to the samples?
A5: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q6: What is your sample policy?
A6: We can supply the sample, but the customers need to pay the sample charge and freight charge.
Q7: Do you test all your goods before delivery?
A7: Yes,We have QC 6 procedures to ensure 100% qualification products before delivery.
Q8: How to proceed an order for led light?
A8: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order.
Q9: ls it OK to print my logo on led light product?
A9: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q10: How do you make our business long-term and good relationship?
A10:1)We keep good quality and competitive price to ensure our customers beneft ;
2) We respect every customer as our friend and we sincerely do business and make friends with them ho matter where they come from.